Post by fishing_in_israel on Nov 24, 2009 10:37:28 GMT -4
A few years back I bought a Leatherman 'SuperTool' (multi-tool knife).
I recently sent it in for repair (the blades were a bit loose). After a few weeks I was informed that they didn't have the spare parts to repair it -- would I like a new one in exchange or wait to see if they could get the parts?
It was a no-brainer. Yesterday I got a brand new, in the box, Leatherman 'Core'
Shame some lure companies can't back up their products the way Leatherman does.....
Nigel
I recently sent it in for repair (the blades were a bit loose). After a few weeks I was informed that they didn't have the spare parts to repair it -- would I like a new one in exchange or wait to see if they could get the parts?
It was a no-brainer. Yesterday I got a brand new, in the box, Leatherman 'Core'
Shame some lure companies can't back up their products the way Leatherman does.....
Nigel
